Website Terms and Conditions

Introduction

These Website Terms and Conditions govern your access to and use of the Oceanpick website.

The Website is operated by:

Oceanpick (Pvt) Ltd
532/4F, Sirikotha Lane
Colombo 03
Sri Lanka
Telephone: +94 11 268 9099
Email: [email protected]

In these Terms, “Oceanpick”, “we”, “us” and “our” refer to Oceanpick (Pvt) Ltd. “You” and “your” refer to any visitor, user or organisation accessing or using the Website.

Round Island is a product brand owned and operated by Oceanpick (Pvt) Ltd.

Acceptance of These Terms

By accessing or using the Website, you confirm that you have read, understood and agreed to these Terms.
You must not use the Website if you do not agree to these Terms.

If you access the Website on behalf of a company, organisation or another legal entity, you confirm that you have authority to accept these Terms on its behalf.

Purpose of the Website

The Website provides general information about:

• Oceanpick and its business operations
• Our farm and hatchery
• Our seafood products
• Sustainability and responsible aquaculture
• Certifications and production practices
• Product formats and commercial availability
• Recipes and preparation ideas
• Potential customer, distributor, supplier and partnership opportunities
• Company news, articles and industry information

The Website is primarily informational and does not, by itself, create a binding agreement for the purchase or supply of products.

Commercial Inquiries and Contracts

Submitting an inquiry, requesting a catalogue or discussing a potential order does not create a contract between you and Oceanpick.

Any quotation, order, distribution arrangement, supply agreement or other commercial relationship will be subject to:

• Separate written confirmation
• Product availability
• Agreed specifications
• Pricing and payment terms
• Minimum order quantities
• Delivery and shipping terms
• Export and import requirements
• Applicable taxes, duties and charges
• Agreed quality and acceptance procedures
• Any separate contract or conditions of sale

If there is a conflict between these Website Terms and a separately signed commercial agreement, the separately signed agreement will apply to the extent of that conflict.

Product Information

We take reasonable care when presenting product information. However, product information displayed on the Website is general and may change.

Product characteristics may vary according to:

• Product format
• Size and grading
• Processing method
• Packaging
• Storage conditions
• Destination market
• Customer requirements
• Seasonal or operational factors
• Applicable regulatory requirements

Photographs and illustrations are provided for general presentation purposes. Colour, appearance, size, packaging and presentation may differ from the product delivered.

You should confirm current specifications, certifications, availability, packaging, storage requirements and commercial terms directly with Oceanpick before making a purchasing or business decision.

Certifications and Sustainability Information

Statements relating to certifications, standards, environmental performance, traceability or sustainability are based on information available at the time of publication.

Certifications may:

• Apply to particular facilities, activities or products
• Be valid only for a stated certification period
• Be subject to audits, renewals and changes
• Differ according to market or supply arrangement

Customers and business partners requiring formal confirmation should request the current certificate, scope statement or supporting documentation directly from Oceanpick.

Website content should not be treated as a replacement for official certification documents, product specifications or contractual warranties.

Food Safety and Product Handling

Seafood must be transported, stored, handled, prepared and cooked appropriately.

Customers, distributors, food-service providers, retailers and consumers are responsible for following:

• Product labels
• Storage instructions
• Use-by or best-before information
• Cold-chain requirements
• Preparation and cooking instructions
• Local food-safety regulations
• Instructions provided under the applicable commercial agreement

Oceanpick is not responsible for deterioration, contamination, injury or loss caused by improper transportation, storage, thawing, handling, preparation, cooking or use after the product has left Oceanpick’s control, except where liability cannot legally be excluded.

Allergens

Oceanpick’s seafood products contain fish, which is a recognised food allergen.

Always review the applicable product label, specification and allergen information before purchasing, supplying, preparing or consuming a product.

Individuals with allergies, intolerances or specific dietary requirements should seek appropriate professional advice and confirm product suitability before consumption.

Information on the Website does not replace the allergen declaration or mandatory information displayed on the product packaging or official product specification.

Health and Nutritional Information

Content concerning nutrition, protein, fatty acids, health, diet or product benefits is provided for general informational and educational purposes.

It is not medical, nutritional or healthcare advice and should not be used to:

• Diagnose a condition
• Treat an illness
• Replace professional medical advice
• Determine whether a product is suitable for a particular medical condition
• Make significant dietary decisions without appropriate guidance

Nutritional values may vary according to the product, portion, preparation method, testing method and other factors.

Consult an appropriately qualified healthcare professional or dietitian regarding personal dietary requirements, allergies, pregnancy, medical conditions or other health concerns.

Recipes and Preparation Content

Recipes, serving suggestions and preparation information are provided as general guidance.

Cooking times and results may vary depending on:

• Product size and thickness
• Whether the product is fresh, chilled or frozen
• Cooking equipment
• Ingredient substitutions
• Storage and thawing methods
• Individual preparation techniques

You are responsible for ensuring that seafood is properly stored, handled and cooked before consumption.

Accuracy and Availability of Website Content

We aim to keep Website content accurate and current. However, we do not guarantee that all content will always be:

• Complete
• Accurate
• Current
• Available
• Free from typographical or technical errors
• Suitable for a particular purpose

We may update, remove, suspend or change Website content at any time without prior notice.

News articles, blog posts and dated content reflect circumstances and information available at the time of publication.

Intellectual Property

Unless otherwise stated, the Website and its content are owned by or licensed to Oceanpick.

Protected content may include:

• Company and brand names
• Trade marks
• Logos
• Product names
• Photographs
• Videos
• Illustrations
• Graphics
• Website designs
• Written content
• Recipes
• Downloads
• Product catalogues
• Technical materials
• Software and source code

Oceanpick and Round Island names, branding and logos must not be used without prior written permission.

You may view and download publicly available Website content for personal reference or legitimate internal business evaluation.

You must not, without prior written permission:

• Republish or commercially exploit Website content
• Reproduce substantial portions of the Website
• Modify or create derivative materials
• Use images, videos or branding in advertising
• Remove copyright or ownership notices
• Present Oceanpick content as your own
• Use our trade marks in a misleading manner
• Systematically scrape, extract or collect Website content

Requests for permission may be sent to [email protected].

Acceptable Use

You agree not to:

• Use the Website for an unlawful or fraudulent purpose
• Submit false, misleading or impersonated inquiries
• Attempt to gain unauthorised access to the Website or its systems
• Interfere with Website availability, operation or security
• Introduce viruses, malicious code or harmful technologies
• Attempt to test or bypass security controls without permission
• Use automated systems to overload or improperly extract information
• Collect personal data about other users without authorisation
• Use Website content in a way that damages Oceanpick’s reputation
• Misrepresent an association, endorsement or partnership with Oceanpick
• Violate another person’s intellectual property, privacy or legal rights

We may restrict or block access where we reasonably believe these Terms have been violated.

Information Submitted to Oceanpick

When submitting an inquiry or other information, you confirm that:

• The information is accurate to the best of your knowledge
• You have the authority to provide it
• It does not violate another person’s rights
• It does not contain malicious software
• It is not unlawful, threatening, defamatory or misleading

Information submitted through general contact forms should not contain trade secrets, highly sensitive personal data or confidential information unless appropriate arrangements have been agreed in advance.

Personal data will be handled in accordance with our Privacy Policy.

Third-Party Websites

The Website may contain links to third-party websites, social media platforms or external resources.

These links are provided for convenience and information. Unless expressly stated, Oceanpick does not:

• Control the third-party website
• Endorse all information available through it
• Guarantee its accuracy or availability
• Accept responsibility for its content, security or privacy practices

You access third-party websites at your own discretion and subject to their own terms and policies.

Website Availability and Security

We take reasonable steps to maintain Website availability and security. However, we do not guarantee uninterrupted or error-free access.

The Website may be temporarily unavailable due to:

• Maintenance
• Security updates
• Technical problems
• Hosting interruptions
• Telecommunications failures
• Cybersecurity incidents
• Events outside our reasonable control

We may suspend or restrict access when reasonably necessary to protect the Website, our systems or other users.

Disclaimer of Warranties

To the fullest extent permitted by law, the Website and its general content are provided on an “as available” basis.

Oceanpick does not provide an express or implied warranty that:

• The Website will always be available
• All information will be complete or error-free
• The Website will meet every user’s requirements
• Content will be suitable for a particular commercial, nutritional or other purpose
• Files or communications will always be free from harmful components

Specific warranties relating to products or commercial services will apply only where expressly included in a separate written agreement.

Limitation of Liability

To the fullest extent permitted by law, Oceanpick will not be liable for indirect, incidental, special or consequential loss arising from the use of, inability to use or reliance on the Website.

This may include:

• Loss of revenue
• Loss of profit
• Loss of business opportunity
• Loss of contracts
• Loss of anticipated savings
• Loss of goodwill
• Loss or corruption of data
• Business interruption

Oceanpick will not be responsible for loss caused by:

• Reliance on general Website information without obtaining appropriate confirmation
• Third-party websites or services
• Unauthorised access outside our reasonable control
• Improper product storage, handling, preparation or use
• Events beyond our reasonable control

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Indemnity

To the extent permitted by law, you agree to compensate Oceanpick for reasonable losses, liabilities and expenses arising directly from:

• Your unlawful use of the Website
• Your material violation of these Terms
• Content or information you submit in violation of another party’s rights
• Fraudulent, malicious or unauthorised activity carried out through your systems or accounts

This provision does not apply to the extent that a loss was caused by Oceanpick’s own unlawful conduct.

Privacy and Cookies

Our collection and use of personal data are governed by our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

These documents form part of the terms governing your use of the Website.

Changes to These Terms

We may update these Terms to reflect changes to:

• The Website
• Our business operations
• Applicable laws
• Technology
• Security requirements
• Commercial or regulatory practices

The revised Terms will take effect when published on the Website unless otherwise stated.

Your continued use of the Website after an update means that you accept the revised Terms.

Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue to apply.

No Waiver

A delay or failure by Oceanpick to enforce a provision of these Terms does not waive our right to enforce it later.

Governing Law and Jurisdiction

Unless mandatory applicable law requires otherwise, these Terms are governed by the laws of Sri Lanka.

Any dispute relating to the Website or these Terms will be subject to the jurisdiction of the competent courts of Sri Lanka.

Contact Us

Questions about these Terms may be sent to:

Oceanpick (Pvt) Ltd
532/4F, Sirikotha Lane
Colombo 03
Sri Lanka
Telephone: +94 11 268 9099
Email: [email protected]